NewFirePits.com

• Customer Feedback

"I would just like to say how happy I am

with your service and product. I received

my package on time it was just like the

description on your web site. The customer

service was fast, friendly accurate and very

helpful. Thank you for a great experience

w/ on-line shopping.

Thanks again.

Sincerely, Robert G."

 

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"Thank you, Doug, for your personal email.

We purchased the firepit through your website

because you had the best price - and a very

attractive and well done website. We obviously

made the right choice. We look forward to

receiving the firepit :)

Sincerely,

Bob and DeDee"

 

 

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Wow! I'm quite impressed with the

"Thank You" email! Any type of sincere

customer service is so blaringly lacking

today, that I was shocked to receive

this, frankly.


Please do tell Mr. Nielson that the opening

first paragraph is really great! I thought he

should know that someone out here in cyber

land was truly impacted by it.

Before I even receive the item I ordered, I

will recommend your company to everyone I

know who may have a need for what you sell,

simply based on the "thank you" email I

received. Any CEO that bothers to recognize

how important this type of customer care is,

has to have a company with great products,

as well!

BRAVO!

VERY IMPRESSED WITH YOUR SERVICE.